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Quality Policy

At Macronix, we commit to quality through continual improvement of our quality management system. We strive to provide superior products to fulfill customers’ various application needs. Including:

  • Product aspect: by utilizing more sophisticated technology to continuously produce cost-effective and innovative product.
  • Quality aspect: zero tolerance on quality defect and persist in continuous improvement to fulfill customers' requirements.
  • Manufacturing aspect: more advanced automated manufacturing to improve efficiency / capacity and error-proof capability.
  • Employee aspect: through comprehensive training to upgrade employee's work quality and optimize the flexibility of resources.

 

As an essential part of our quality commitment towards total customer satisfaction, Macronix has developed a complete Quality Management System that provides strict policies and integral procedures directed toward our facilities, business processes, and employees.

  • Customer Request System (CRS)
  • Return Material Authorization (RMA)
  • Product & Process Change Customer Notification (PCN)
  • Material Review Board (MRB)
  • Corrective Action Request System (CAR)